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Enabling Omnichannel, End-to-End Lifecycle Campaigns for Travel & OTAs

AI-Led Personalised Travel Campaigns at Scale

Move beyond generic promotions with travel marketing automation powered by AI.
  • Personalised offers based on search, booking history, and behaviour
  • Targeted holiday packages, upgrades, and add-ons via WhatsApp
  • Travel customer engagement solution built to improve conversions and ROI

Ideal for : Holiday package promotion via WhatsApp, loyalty offers, win-back campaigns

Seamless, End-to-End Booking Journeys in Chat

Enable complete travel booking automation via WhatsApp and RCS.
  • Browse flights, trains, buses, hotels, or cab services
  • Select itineraries and add-ons in chat
  • In-chat payments for travel bookings via UPI, cards, or wallets
  • Instant booking confirmation and itinerary delivery

Ideal for : Flight booking WhatsApp, hotel booking confirmation messaging, cab booking via WhatsApp

Reliable, Real-Time Travel Updates & Notifications

Deliver time-critical alerts with guaranteed delivery using multi-channel travel alerts.
  • Real-time flight/train/bus updates via WhatsApp
  • Gate changes, delays, cancellations, weather alerts
  • Fallback to SMS or Email for high deliverability

Use cases: Booking & itinerary updates and alerts, check-in reminders, mobility tracking, real-time travel alerts

Always-On Customer Support & Virtual Concierge

Provide 24/7 assistance with travel chatbot automation.
  • AI chatbots for refunds, cancellations, baggage policies, check-in FAQs
  • Automated workflows for rescheduling and service requests
  • Seamless AI-to-human handover for complex issues

Ideal for : Travel customer support automation, travel customer support chatbot, Support booking and resolutions

Orchestrate Every Stage of the Traveller Journey

Pingverse powers the complete travel lifecycle:

Discovery & Awareness

Travel offers, destination inspiration, campaigns

Planning & Consideration

Itinerary sharing, FAQs, recommendations

Booking & Transactions

In-chat booking, payments, confirmations

Pre-Travel & On-Trip Support

Alerts, assistance, concierge support

Post-Travel & Loyalty

Feedback & survey via WhatsApp, rewards, re-engagement

Take Control of Your Traveller Engagement

Pingverse powers conversational journeys for India’s leading travel platforms, airlines, hotels, and mobility businesses, helping them delight travellers across every touchpoint.

Transform Your Travel Business with Omnichannel Messaging

Connect for a Demo

Want to deliver seamless travel journeys, end to end?

  • Book a travel messaging consultant
  • Schedule travel engagement demo
  • Power real-time travel updates and guest communication